DMAIC Methodology for Service and Support Areas Course

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DMAIC Methodology for Service and Support Areas Course

General Objective

The participants will learn and apply tools and the DMAIC (Define, Measure, Analyze, Improve and Control) methodology in their administrative processes so as to support and participate in improvement projects and meet customer expectations.

Further Information
Carlos Valdes
CEO, Zigma Consulting
cvaldes@zigmaconsulting.com
Telephone+(52) 662 208 2849
Mobile+(52) 1 662 222 7865